The weight of the positive relationships in the Care framework

by Alexandra Manole

The employee-employer relationship

This topic is often approached regarding the benefits that an organization can provide to employees: salary, benefits, and health insurance. All these are important but represent a superficial way of looking at the employee-employer relationship.

There are two parties in the relationship between an employee and his employer: both pursuing common objectives. Respect is essential for the proper functioning of any relationship. If a relationship built between the employee and the employer is based on mutual respect, then the satisfaction of both parties will be guaranteed. A fulfilled relationship is one in which the two partners create the necessary framework for mutual development, support, and understanding.

We cannot deny a close link between job satisfaction and employee performance and the career development process. Job satisfaction is not just about the level of pay. On the contrary, employees report a higher level of satisfaction when they are treated correctly by employers or receive positive feedback, have the equipment necessary to perform their duties successfully or have an adequate workspace. Moreover, when employees feel that their work matters, that their merits are recognized, or can use their skills, they report a higher level of satisfaction (Singh and Jain, 2013).

A high number of QAQF trainees have reported they are satisfied with their employer. In addition to that, most candidates have confirmed that they want to become registered nurses at the earliest and the support they receive from their employers is essential in

Employee-resident relationship

“My relationships with the residents are very important. I would not be in the UK without them. We help each other.”

Sarah, QAQF nurse-in-training from Ghana.

The relationship between the nurse in training and the residents should be based on respect and an empathic understanding, even when patients are irascible due to age or illness. As this stage of life brings changes to the physical and mental condition, that could be difficult for everyone to bear, especially when getting older means reliance on regular assistance.

It is noted that one of the primary reasons for poor self-esteem among the elderly is the loss of independence (Tavareset et al., 2016). Therefore, their daily activities must support their sense of independence from a particular person and can be an impetus for increasing self-esteem. Helping the elderly to regain self-esteem and self-confidence have benefits for each party as when the resident is happy the problems are perceived as minor, and the days at work are better and more manageable.

In conclusion, positive relationships between the three parties (employer-employee-patient) can impact nurses’ work satisfaction by positively improving their performance.


Singh, J. K., & Jain, M. (2013). A study of employees’ job satisfaction and its impact on their performance. Journal of Indian research, 1(4).

Tavares, D. M. D. S., Matias, T. G. C., Ferreira, P. C. D. S., Pegorari, M. S., Nascimento, J. S., & Paiva, M. M. D. (2016). Quality of life and self-esteem among the elderly in the community. Ciencia & saude coletiva, 21, 3557-3564.

Alex Manole is the QAQF Wellbeing Officer. She is the link that holds together our big international and multicultural team, providing great care and support to staff members, trainees and our business partners. You can message Alex at